Privacy Policy and the Data Protection Act 1998

Be Our Guests & Lollypopp considers its obligations under the Data Protection Act 1998 and related legislation to be of paramount importance, and has taken steps to ensure compliance with those provisions.

This privacy policy explains what information Be Our Guests & Lollypopp collects about those customers who register with the Be Our Guests Service and the procedures that we have in place to safeguard your privacy.

Consent

By registering to use the services, and by using the Be Our Guests Service generally, you consent to the collection and use of the information for the purposes set out below.

What information do we collect?

We collect the following information when you register and use the Be Our Guests Service:

  • name and address
  • email address
  • type and cost guestlists made
  • telephone number(s)
  • information volunteered by our customers, such as survey information and site registrations
  • aggregate information on what pages our customers access or visit
  • user-specific information on what pages customers access or visit

Why do we collect and store your information?

The principal purposes for which we collect and store your data are to:

  • process and fulfil your order
  • improve the efficiency of the guest list booking process - as a registered user we will retain your details so that you do not have to re-enter these again
  • contact you regarding the guestlist you have made
  • monitor, improve and administer the content of the Be Our Guests website, database and the services provided
  • customise the content and/or layout of our webpage for each individual visitor
  • notify customers about updates to the Be Our Guests Service.
  • notify customers about information and services relating to Be Our Guests & Lollypopp group of companies
  • enable us to conduct surveys and aggregate user profiles
  • enable us to comply with our legal and regulatory obligations

How do we contact you?

We may contact you to provide the services that you have chosen at registration. Depending on your preferences, we may contact you by post, e-mail, telephone or text messaging to s.m.s enabled devices.

 

Direct marketing

The messages that we send to you may contain material advertising our products and services. Alternatively Be Our Guests & Lollypopp may contact you separately with information and details of those products and services.

If you choose to opt-out of receiving this information we may not be able to provide you with the services that you have chosen to receive at registration.

Who does Be Our Guests & Lollypopp disclose your information to?

Due to the nature of the service Be Our Guests is required to disclose some personal information to the booking venue or promoters.

Occasionally, Be Our Guests & Lollypopp will hire a reputable third party to undertake projects on its behalf, for example market research surveys and mailings. Be Our Guests & Lollypopp will provide information to those parties specifically for use in connection with those projects. The information that Be Our Guests & Lollypopp provides to such third parties is protected by a confidentiality agreement and is to be used solely for completing the project. Those third parties are required to process the data in accordance with the Data Protection legislation.

Transferring your information overseas

Be Our Guests & Lollypopp will not transfer your information outside the European Economic Area.

Cookies

Be Our Guests & Lollypopp may use cookies. A cookie is a small text file which is stored on your computer's hard drive and which is revealed to Be Our Guests & Lollypopp when you use the Be Our Guests website. Cookies contain information about you and your preferences.

Only the information that you provide or the choices you make when you visit a website can be stored in a cookie. Allowing a website to create a cookie does not give that or any other website access to the rest of your computer, and only the site that created the cookie can read it.

Be Our Guests & Lollypopp will only use the cookies created to:

  • store visitors preferences
  • record user specific information on what pages users access or visit
  • alert visitors to new areas that we think might be of interest to them when they return to the Be Our Guests website.
  • record past activity at our site in order to provide better service when visitors return
  • customise web page content on visitors' browser type or other information that the visitor sends

Most browsers allow you to turn off the cookie function. If you want to know how to do this please refer to the help menu on your browser. You do not need to allow your browser to accept cookies in order to use this service. However, if you decide to reject cookies, we will not be able to provide you with certain personalised services. Alternatively, you can delete cookies from your system at any time.

How do we protect your information?

The Internet is not a secure medium of communication. Be Our Guests & Lollypopp cannot guarantee the security of any information you input on the Be Our Guests website or send to us on the Internet. Be Our Guests & Lollypopp is not, and will not be, responsible for any damages you or others may suffer as a result if the loss of confidentiality of any such information.

Once your personal information is submitted to our registration system it stored so it may not be accessed by any unauthorised individual. We have appropriate security measures in place to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

Changes to this policy

We may revise this policy at any time by posting the revised policy on the Be Our Guests website. Your continued use of the site will mean that you accept those revisions.

Links to other websites

The Be Our Guests Service may contain links that make it easier for users to visit other websites. If you use the links to leave this website and to visit one operated by a third party, Be Our Guests & Lollypopp does not have any control over that website. Be Our Guests & Lollypopp cannot be responsible for your protection and privacy when visiting such websites. You should check the privacy policies of those websites before entering any personal information.

How can I receive a copy of my personal data held by Be Our Guests & Lollypopp?

You have the right to see the personal data held on you by Be Our Guests & Lollypopp. Be Our Guests & Lollypopp charges the maximum fee permitted by statute for providing this information. If you would like to exercise this right, or have any concerns about the personal data held on you, please put your request in writing to:

Customer Services
Be Our Guests & Lollypopp
Po Box 2423 

ROMFORD

 

We will amend or delete any personal data relating to you that are found to be incorrect or out of date. If you are aware of any changes that should be made to your personal data, please contact us at the address above as soon as possible.